Thank you for shopping with Anouri Original. Below is everything you need to know about how we ship our products.
1. Processing Time
Orders are processed within [1–3 business days] after receiving your order confirmation email. You will receive another notification when your order has shipped.
Note: Processing times may be longer during holidays or high-volume periods. We appreciate your patience.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Destination
Estimated Delivery Time
Shipping Cost
USA
7–15 business days
[40$]
Canada
7–15 business days
[40 $]
International
7–10 business days
[35 €]
Delivery estimates do not include processing time.
3. International Shipping
We ship to most countries worldwide. International orders may be subject to customs duties, taxes, or import fees, which are not included in our prices and are the responsibility of the customer.
4. Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can track your package using the link provided.
5. Delays & Issues
We are not responsible for delays caused by:
Incorrect or incomplete shipping addresses
Customs processing
Weather conditions or carrier disruptions
If your order is significantly delayed or you believe it is lost, please contact us at [anou.rioriginal@gmail.com].
6. Undeliverable Packages
If a package is returned to us due to an incorrect address or failed delivery attempt, we will contact you to arrange re-shipment. Additional shipping charges may apply.
7. Damaged or Missing Items
If your order arrives damaged or items are missing, please contact us within 48 hours of delivery with your order number and photos. We’ll work quickly to resolve the issue.
8. Contact Us
For any questions regarding your order or our shipping policy, please contact: